Terms and Conditions
Standard terms are NET 30 with credit approval
We use USPS to ship your package. Our expedited service is provided by UPS.
Please note that we ship Monday-Friday during normal business hours.
Any order placed during non-business hours will be processed the following business day.
Orders are processed within 24 hours of receipt. Delivery is three to five business days from the date it is processed.
Definitive Rose skincare offers FREE standard ground Shipping on all orders $75 and over.
Out of stock items and back orders
Should an item on your order be out of stock, we will notify you via email the expected in-stock date.
Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.
For retail outlets please keep label and destroy product.
Advise your sales representative and he or she will ensure credit is applied to your account.